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The Benefits of Retargeting

Quick Takeaway

  • Retargeting re-engages users who previously interacted with your brand but didn't convert

  • Increases conversion rates by up to 150% through personalised, contextually relevant messaging

  • Creative automation enables rapid testing and optimisation of retargeting campaigns at scale

What is Retargeting?

Retargeting, also known as remarketing, is a digital advertising strategy that displays targeted advertisements to users who have previously engaged with a brand but haven't completed a desired action. This sophisticated approach leverages user behaviour data to create personalised advertising experiences that guide potential customers back to complete their journey.

The strategy works by placing tracking pixels on websites, emails, or mobile applications that record user interactions and behaviours. When these users browse other websites or platforms, retargeting systems identify them and display relevant advertisements designed to encourage return visits and conversions.

Retargeting transforms casual browsers into committed customers by maintaining brand visibility and delivering timely, relevant messaging that addresses specific user interests and intent signals demonstrated through their previous interactions.

Types of Retargeting Strategies

Website Retargeting

Targets users who visited specific pages on a website but left without converting, displaying relevant ads as they browse other sites to encourage return visits and completion of desired actions.

Search Retargeting

Reaches users based on their search behaviour and keyword interests, even if they haven't visited your website, expanding reach to capture intent-based audiences actively researching relevant topics.

Email Retargeting

Targets users who opened emails but didn't click through or complete desired actions, using email engagement data to inform display advertising strategies and maintain communication continuity.

Social Media Retargeting

Leverages social platform data to retarget users who engaged with social content, watched videos, or visited profiles, creating seamless experiences across social and display advertising channels.

Dynamic Product Retargeting

Displays specific products or services that users viewed or added to shopping carts, using personalised creative elements that showcase relevant inventory and encourage purchase completion.

Benefits of Strategic Retargeting

Enhanced Conversion Performance

Retargeting campaigns typically achieve significantly higher conversion rates than standard display advertising because they target users who have already demonstrated interest and familiarity with the brand.

Cost-Effective Audience Targeting

By focusing advertising spend on pre-qualified audiences who have shown interest, retargeting campaigns often achieve better return on advertising spend and lower cost-per-acquisition metrics.

Improved Brand Recall and Recognition

Repeated exposure to consistent brand messaging through retargeting campaigns strengthens brand recall and keeps businesses top-of-mind during customer decision-making processes.

Personalised Customer Experiences

Retargeting enables highly personalised advertising experiences based on specific user behaviours, preferences, and interaction history, creating more relevant and engaging customer touchpoints.

Extended Customer Journey Support

Retargeting provides ongoing support throughout extended customer journeys, particularly valuable for high-consideration purchases that require multiple touchpoints before conversion.

How Creative Automation Transforms Retargeting

Creative automation revolutionises retargeting by enabling sophisticated personalisation and efficient campaign management:

Template-Based Creative Personalisation

Automation platforms help teams efficiently create personalised retargeting advertisements using templates to respond to behaviour data. Teams can quickly generate multiple creative variations tailored to different audience segments while maintaining brand consistency.

Streamlined Audience Management

Automation tools help teams organise and segment retargeting audiences based on behaviour patterns and engagement levels, making it easier to create targeted campaigns for specific user groups with relevant messaging approaches.

Multi-Channel Campaign Coordination

Automation tools help teams manage retargeting campaigns across multiple platforms by providing templates and workflows that ensure consistent messaging while adapting creative elements for each platform's specific requirements.

Efficient Creative Testing

Automated systems enable teams to easily test different creative variations and messaging approaches within retargeting campaigns, providing performance data that supports optimisation decisions and creative strategy refinement.

Simplified Frequency Management

Automation platforms help teams monitor and control ad frequency across channels, providing insights and tools to maintain optimal visibility while ensuring retargeting efforts enhance user experience.

Advanced Retargeting Strategies

Sequential Messaging Campaigns

Develop progressive messaging sequences that guide users through different stages of the customer journey, adapting creative content and calls-to-action based on interaction history and conversion progress.

Cross-Device Retargeting

Implement cross-device identification and targeting capabilities to maintain consistent retargeting experiences as users switch between desktop, mobile, and tablet devices throughout their journey.

Lookalike Audience Expansion

Leverage retargeting audience data to create lookalike audiences that share similar characteristics and behaviours, expanding reach while maintaining targeting precision and relevance.

Attribution-Based Optimisation

Use advanced attribution modeling to understand the true impact of retargeting touchpoints within multi-channel customer journeys, optimising budget allocation and creative strategies accordingly.

Key Technologies Enabling Retargeting Success

Customer Data Platforms (CDP)

Centralise and unify customer data from multiple touchpoints to create comprehensive user profiles that inform sophisticated retargeting strategies and personalisation approaches.

Dynamic Creative Optimisation (DCO)

Enable real-time creative personalisation and optimisation within retargeting campaigns, automatically adapting advertisements based on user data and performance insights.

Cross-Channel Attribution Tools

Provide comprehensive measurement of retargeting campaign impact across multiple touchpoints and channels, enabling accurate performance assessment and optimisation decisions.

Marketing Automation Platforms

Orchestrate complex, multi-stage retargeting workflows that automatically adapt messaging and timing based on user behaviours and campaign performance data.

Related Terms

  • Dynamic Creative Automation - Technology that personalises retargeting advertisements in real-time

  • Customer Journey Mapping - Process of understanding and optimising the retargeting touchpoint sequence

  • Lookalike Audiences - Targeting strategy that extends retargeting reach to similar users

  • Attribution Modeling - Measurement approach for understanding retargeting campaign impact

  • Personalisation - Core strategy for creating relevant retargeting experiences

Retargeting provides a powerful mechanism for re-engaging interested prospects and guiding them toward conversion through personalised, contextually relevant advertising experiences. When enhanced with creative automation, retargeting campaigns become more sophisticated, efficient, and effective, delivering superior performance while reducing manual management requirements.

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